Conflict Management

For this assessment, I recorded a scenario where myself and my assistant Leonie, were discussing the topic of where we departure to spend Christmas twenty-four hour period, which resulted in a conflict as we some(prenominal) hold large families with different schedules. I attempted to harbour several conflict management skills in this exercise such as active listening, developing empathy and rapport, using appropriate assertiveness while also attempting to manage my emotions. All of these skills were applied with a win / win approach in mind, which resulted in a constructive discussion and a mutu eithery acceptable conclusion.

Leonie has been my partner and best friend for over two years and we book a loving and deep connection which I am very grateful for. For this reason I found it trying to stage a conflict with her because of the loving nature of our relationship, as we very rarely experience conflict in our manner together and our discourse is usu each(prenominal)y excellent. In this scenario Leonie had made arrangements with her family, for all of us to travel to Murwillumbah for the day, while I had already presume that we were spending the day in Casino with my family and organised the day with them resulting in a conflict that needed loting.



The poor communication displayed in this situation resulted in our misunderstanding and I belief this was the major contributor in this interpersonal conflict. In addition, as a result of Leonie and I assuming we knew what was best for all of us, without discussing our thoughts with each other, we both felt like we were not comprehend and felt less important than the other which easily could have resulted in alienation, resentment and sour feelings between us. In this scenario we negotiated intimately and used a win / win approach to address this disagreement and this resulted in a pleasing and overall agreeable result for both of us.

The win / win approach I attempted to apply in this scenario seemed to work very effectively. some(prenominal) Leonies and my needs were expressed, we...If you want to get a wide-cut essay, order it on our website: Orderessay



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